We will provide the following services category that you:

Installation and commissioning

■ It offers free installation guide, and is responsible for the whole process of commissioning equipment and ensure that the entire system is put into operation quickly, safe and secure delivery of the user;

Training Services

■ Experts explain the inverter principle free to users, maintenance, inverter operating systems knowledge training, can also be customized according to user needs and training services;

On-site diagnosis

■ Lifetime use of equipment during the period, after receiving the accident report, relying on the country offices and professional technical staff, we arrived on the scene the first time, to provide users with on-site troubleshooting, system analysis, and propose solutions to effectively help users resolve worries;

Remote diagnostics

■ Users urgent need to solve the problem, providing remote telephone support, on-line or written answers fax;

Maintenance Update

■ Nationwide free technical support;
■ Equipment warranty period, we will provide free repair or replacement of equipment and components; external equipment warranty period, we will charge a service fee and offer concessions to ensure long-term spare parts;
■ To ensure that your device has been running at its best, we will be free to provide users with control system software upgrades;

Service Hotline

■ A day for 24 × 365 小时 user phone support, acceptance business, technical advice and to handle complaints;